FAQ

FAQ

How are your shirts printed?

We use DTG printing. Direct to Garment (DTG) is a method where a printer directly applies the ink onto the t-shirt with inkjet technology. It involves a special printer, which prints the ink directly onto the garment in the desired design. DTG uses specialty inks, which are absorbed by the fibers of the garment.

Where are the items coming from?

All products are from the USA and will be shipped to you from our huge warehouse in Missouri.

I just placed an ordered. When will my order arrive?

  • Our printed products (shirts, mugs, etc) are produced on demand and are typically printed and shipped less than 2 Days after your order. Once we ship your order, it should get to you in a few days (United States) or a few weeks (everywhere else). We’ll send you an email when it ships.
  • All other products are typically shipped after 2 days and arrive after 4-9 days!

I ordered 2 items, why did I only receive one? 

When you order multiple items they may be shipped separately due to logistically reasons. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they will get to you. 

I placed an order but I didn't receive a confirmation email...what's going on?

Kindly check your SPAM folder to see if your confirmation email was sent there. 

Oh no, I messed up my shipping address and/or shirt size! Can I change it? 

If this happens to you, just contact us as soon as you can and we MIGHT be able to care for it. However, we can't make any promises. All of our shirts are printed on demand, and most orders are shipped within 24-48 hours of order placement. If your order has already been shipped, take heart. We'll still try to make it right. We know how frustrating it can be to pay for something you can't use.

What’s your refund/exchange policy? 

If there’s something wrong with your order ( wrong shirt, defective product, etc.), return it to us unworn and unwashed within 15 days of delivery and we’ll be happy to issue a refund or replacement.

Exchanges are a little more difficult since we print close to exact quantities of what we need. We usually order a few extras, but they go fast. If you need an exchange, email us and we’ll see what we can do.